Return Policy
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Return Policy
RETURN POLICY FOR ONLINE SHOPPING AT STELLA – SEATING ELEGANCE
10-DAY 100% SATISFACTION GUARANTEE
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 10 days from the delivery date.
Stella only accepts returns made within the first 10 days from delivery.
You find it necessary to return any merchandise, it must be shipped within this 10-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse. Please pack the item properly, as it was delivered to you so that there is no damage or dents during the return shipment process. Otherwise, the return will either be refused or subject to a 15% restocking fee.
Refunds are made for product value only, excluding shipping and handling charges, unless you have received a damaged or defective product. Products received with physical damage must be reported to Stella within 2 days of the delivery date.
Terms & conditions for return process:
Stella only accepts returns made within the first Ten (10) days after delivery.
All return items must include original packaging along with the owner’s manual, warranty card and should not show any wear or abuse with the product.
When returning the product to us it is your responsibility to ensure that the product is used properly and carefully and also packaged or covered so that no damage is caused to the product.
Failure to do so may result in your collection/return being refused and/or any refund due being reduced. If you are returning goods due to change of mind then they must be returned/collected in a re-saleable condition failing which refunds or exchanges may not be accepted.
Return Process:
If you would like to return a product, it is required to contact us as soon as possible at 8888531001 / 9970275330 or email us at info@furnitoindia.com
All returns must be authorized and the return shipment must be mailed within 10 days of the delivery of your order.
Please pack the product properly, as it was delivered to you so that there is no damage or dents during the return shipment process.
All returns must be authorized and the return shipment must be mailed within 10 days of the delivery of your order.
Please pack the product properly, as it was delivered to you so that there is no damage or dents during the return shipment process.
Please send your return to:
102, Altus Building Balewadi High Street Balewadi, Pune -410045.
Email: info@furnitoindia.com
Phone: +918888531001 | 9970275330
The refund will be initiated only after the package has been received back at our store in New Pune.
The refund amount will be transferred, as per banking and payment gateway norms, within five business days of the receipt of the returned shipment at our store.
PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ON STELLA ONLY.
THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE PRODUCTS PERSONALLY.
For further information on our guarantees, shipping, and return policies, please contact us.